Improvement Advisor

Improvement Advisor

UCLA/ Duke National Center for Child Traumatic Stress (NCCTS)
Duke University Medical Center

The National Center for Child Traumatic Stress (NCCTS), the national coordinating center for the National Child Traumatic Stress Network (NCTSN), is seeking applicants for the position of Improvement Advisor for its Training and Implementation Program. The NCTSN is a unique federally funded initiative that seeks to improve the quality, effectiveness, and availability of care and services for children and families who are exposed to a wide range of traumatic experiences, including physical and sexual abuse; domestic, school, and community violence; natural disasters and terrorism; and life-threatening injury and illness. The NCCTS, co-located at UCLA and Duke University, leads the coordination of NCTSN activities through multiple program areas, and provides support and facilitation for collaborations across the Network’s 79 funded centers, 90 Affiliate members, and multiple external partners. Visit for more organizational information.

The Improvement Advisor will provide leadership in the area of quality improvement activities and consultation of NCTSN agencies leading Quality Collaborative initiatives (e.g. Learning Collaboratives and Breakthrough Series Collaboratives). The goal of Quality Collaboratives is to sustainably implement evidence-based child mental health practices into agencies and communities around the country. This full-time position will be a Duke University employee based in Durham, NC and require occasional travel across the country (average of 2 nights out of town per month).  For more on the NCCTS Quality Collaborative framework, please click here.

Work Performed
•    Serve as primary consultant to agencies leading Quality Collaboratives
•    Assist in the development of improvement measures (metrics) to track implementation progress
•    Design data collection procedures and reports
•    Partner with implementation and content experts to assist Collaborative faculty improve strategies and practices
•    Provide training, coaching, and documentation of quality improvement strategies
•    Use best practices in implementation science and quality improvement tools to address issues around sustainability of evidence-based practices
•    Develop, administer, and analyze results of process and outcome evaluation tools
•    Provide assistance in report preparation


•    Master’s degree in a relevant field (e.g. healthcare administration or public health with quality/systems emphasis, psychology, human factors experience)
•    Demonstrated experience serving as a project manager or supervising project managers (preferably in a healthcare field)
•    Knowledge of and experience applying quality improvement methodology and tools
•    Understanding of evidence-based mental health practice (prefer experience in the child trauma field)
•    Experience developing and analyzing evaluation measures
•    Working knowledge of analysis of performance indicators and graphical displays of information
•    Demonstrated success working with agency leaders/ administrators to impact agency activities/ procedures
•    Prefer experience training and/ or developing educational materials aimed at adult learners
•    Other abilities include strong problem-solving skills, flexibility, and ability to encourage change and stimulate innovative thinking under adverse conditions and short deadlines.


Employee will be a full-time Duke University employee with full Duke benefits. The salary range is expected to be in the mid to upper $50,000s based on education and years of relevant experience.

Credentials Submission
Applicants should send a letter of interest and résumé via e-mail to: 
Nick Tise, Duke University

Duke University is an Equal Opportunity / Affirmative Action Employer.  For additional information, reference Duke Position Requisition # 400866477 at

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