Improvement Advisor

Improvement Advisor (National Center for Child Traumatic Stress)

National Center for Child Traumatic Stress
Duke University Medical Center

The National Center for Child Traumatic Stress (NCCTS), the national coordinating center for the National Child Traumatic Stress Network (NCTSN), is seeking applicants for the position of Improvement Advisor for its Training and Implementation Program. The NCTSN is a unique federally funded initiative that seeks to improve the quality, effectiveness, and availability of care and services for children and families who are exposed to a wide range of traumatic experiences, including physical and sexual abuse; domestic, school, and community violence; natural disasters and terrorism; and life-threatening injury and illness. The NCCTS, co-located at UCLA and Duke University, leads the coordination of NCTSN activities through multiple program areas, and provides support and facilitation for collaborations across the Network’s 79 funded centers, 90 Affiliate members, and multiple external partners. Visit for more organizational information.

The Improvement Advisor will provide leadership in the area of quality improvement activities related to the uptake of evidence-based child mental health practices into agencies and communities around the country. This full-time position will be a Duke University employee based in Durham, NC and require occasional travel across the country (average of 2 nights out of town per month).


The overall objectives of this position will be to design, oversee, offer technical assistance, and document improvement measures and strategies for learning collaboratives—a training platform designed to foster clinical and implementation competence in evidence-based mental health practices. The improvement efforts led by this position will focus on using the Learning Collaborative (LC) methodology to impact the uptake of best practices in child trauma evidence-based treatments. For more on the Learning Collaborative methodology and its use in disseminating child mental health practices, see:


Master’s degree in a relevant field (e.g. healthcare administration or public health with quality/systems emphasis, psychology, human factors experience).

  • Knowledge of and experience applying quality improvement methodology and tools.
  • Understanding of evidence-based mental health practice (prefer experience in the child trauma field).
  • Experience developing and analyzing evaluation measures.
  • Working knowledge of basic statistics, data analysis, and graphical displays of information.
  • Demonstrated success working with agency leaders/ administrators to impact agency activities/ procedures.
  • Prefer experience training and/ or developing educational materials aimed at adult learners.
  • Must be capable of consulting and working collaboratively with individuals with diverse professional backgrounds and roles.
  • Other abilities include strong problem-solving skills, flexibility, and ability to encourage change and stimulate innovative thinking under adverse conditions and short deadlines.
Skills and Knowledge Required: 

Work Performed

  • Work with LC faculty to develop improvement measures (“monthly metrics”).
  • Design data collection procedures and reports.
  • Help LC participants and faculty apply metrics to improve practice.
  • Provide training and coaching in quality improvement strategies and make sure that strategies used are adequately documented.
  • Facilitate sessions composed of agency leaders, using quality improvement strategies to address issues around sustainability of evidence-based practices.
  • Develop, administer, and analyze results of process and outcome evaluation tools.
  • Provide assistance in report preparation.

Applicants should send a letter of interest and résumé via e-mail to:

Nick Tise, Duke University

Salary is dependent on education and experience. Duke University is an Equal Opportunity / Affirmative Action Employer.  For additional information, reference Duke Position Requisition # 400711751 at

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